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Pet Store Information |
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Pets for sale are provided by an external website feed. Petparlor.co.uk takes no responsibility for these listing.
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| Conditions of Use |
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Welcome to the Petparlor.co.uk Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").
We advise you to keep safe a copy of these terms and conditions:
Our terms and conditions apply to all transactions on Petparlor.co.uk web site and are set out below. Please read through these carefully before placing your order and then print a copy for future reference. Please also read our Data Protection section regarding personal information provided by you.
Purchase and Delivery:
To purchase from us you must be over 18 and resident in the United Kingdom, the Channel Islands, the Isle of Man or the Republic of Ireland. We make every effort to deliver goods within the estimated timescales of up to seven days, however delays are occasionally inevitable, and time for delivery shall not be of the essence. We may deliver the goods in several consignments but will not charge any extra delivery for this. If we have not delivered the goods within 30 days of expected delivery then you will be notified by email and given the opportunity to cancel the contract. We will refund any money paid by you. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
International Orders:
You MUST contact us if you do not live within our shipping region outlined above. This is to arrange alternative shipping arrangements, the cost of this will be covered by the customer. Failure to contact us before ordering will result in a £25.00 refund charge. We cannot accept responsibility for items lost during transport, neither can we accept responcibility for whole packages lost.
Price:
The price you pay is the price displayed on this website at the time we receive your order apart from the following exception. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of cancelling your order. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Discount Codes:
Within the Store, there may be opportunity for you to redeem promotion/discount codes ("Discount Codes”). Discount Codes are redeemable solely for purchases in the Store and are for use only on your current invoice. Only one Discount Code may be used per order. Product return credits and Gift Certificates can be combined on the same order with a Discount Code. Once an invoice has been submitted, a Discount Code can no longer be applied to that order. Discount Codes are only valid for a specific length of time and, once expired, the discount associated with that Discount Code will no longer apply to the current order. All expiration dates are determined based on when the order is placed and not when the Discount Code is added to the account. If your Discount Code is not working, it may have expired. Discount Codes can be tied to a specific product, exclude specific products, require a minimum qualifying purchase, or impose a maximum savings. If the Discount Code is for a specific item which is not in the cart, then the Discount Code will not apply. If the Discount Code excludes specific products which are solely in the cart, then the Discount Code will not apply. If the Discount Code requires a minimum purchase amount which the order does not satisfy, then the Discount Code will not apply. If there is a maximum savings associated with the Discount Code then the Discount Code savings will never exceed the preset maximum allowable savings. Pricing, specifications, availability and terms of offers may change without notice. Qualifying totals and maximum savings are calculated before taxes, fees, shipping and handling. Any applicable restocking charges are extra and vary. All Discount Codes are for U.K. orders only. Petparlor.co.uk is not responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors.
Payment:
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
Shipping and Returns:
By Placing an order with petparlor.co.uk you agree to the terms of shipping and returns found at www.petparlor.co.uk/shipping.php
Software:
If you order software from us you will also be bound by the terms of the software license supplied with the software.
Law:
The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.
Complaints:
If you have any complaints about the service provided then you may contact us at admin@PetParlor.co.uk We endeavour to respond to all complaints within 5 working days.
These terms and conditions do not affect your statutory rights as a consumer.
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.
Inaccuray Disclamer
From time to time there may be information on Petparlor.co.uk that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your PetParlor.co.uk purchase you may return it with your invoice to our store by mail. Please see our Return Policy.
We reserve the right to amend the terms of this service at any time with out prior notice.
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